Responsible Gaming
Our Commitment to Responsible Gaming
At Scorpa Australia, we are committed to promoting responsible gaming practices. Gaming should be enjoyed as entertainment only, not as a way to earn money or solve financial problems. We encourage all players to gamble within their means and to seek help if gambling becomes a concern.
Age Verification
You must be at least 18 years of age (or the legal gambling age in your jurisdiction) to use our services. We take age verification seriously and reserve the right to request proof of age at any time. If you are under the legal gambling age, please do not attempt to access our platform.
Warning Signs of Problem Gambling
Please review the following checklist. If you recognize any of these warning signs in yourself or someone you know, it may be time to seek help:
- Chasing losses by gambling with more money to recover previous losses
- Spending more time and money on gambling than intended
- Neglecting family, work, or other responsibilities due to gambling
- Hiding gambling activity or lying about the amount of time or money spent
- Using gambling to escape problems, stress, or negative emotions
- Borrowing money or going into debt to fund gambling
- Experiencing mood swings or irritability when unable to gamble
- Feeling unable to stop or control gambling habits
- Jeopardizing relationships, education, or career opportunities
- Experiencing financial hardship as a result of gambling
Self-Help Tools
We provide several tools to help you maintain control of your gaming:
- Deposit Limits: Set a maximum amount you are willing to deposit within a specified time period (daily, weekly, or monthly)
- Loss Limits: Set a maximum amount you are willing to lose before stopping play
- Reality Checks: Receive periodic reminders of how long you have been playing and how much you have spent
- Self-Exclusion: Take a break from gaming by temporarily or permanently closing your account
- Account Cooling-Off Period: Request a period during which your account will be inactive
If you wish to use any of these tools, please contact our customer support team or visit your account settings.
Support Organizations
If you or someone you know is struggling with problem gambling, help is available. The following organizations provide free and confidential support:
Australia
- Gambling Help Online
Website: www.gamblinghelponline.org.au
Phone: 1800 858 858
Free, confidential counselling and support for people affected by gambling
International Support Services
- GamCare (United Kingdom)
Website: www.gamcare.org.uk
Free support and information for problem gambling - GamStop (United Kingdom)
Website: www.gamstop.co.uk
National self-exclusion scheme - Responsible Gambling Council (Canada)
Website: www.responsiblegambling.org
Resources and support for responsible gaming - National Council on Problem Gambling (United States)
Website: www.ncpgambling.org
Helpline: 1-800-522-4700
Free and confidential support
Take Action Now
If you believe you may have a gambling problem, or if gambling is affecting your life negatively, please reach out for help today. There is no shame in seeking support. The sooner you act, the sooner you can take control of your situation.
Contact Gambling Help Online at 1800 858 858 or visit www.gamblinghelponline.org.au for confidential support in Australia.
Remember: Gaming is meant to be fun. If it stops being fun, it's time to stop.